FAQ's
There are several benefits of creating an Account including:
- Your billing / shipping information will be saved, and checkout will be faster.
- You will be able to view your previous Order history.
- Account holders will remain up to date with latest promotions & newsletters
1. Click on ‘Forgot Password’, enter your email address and click on ‘Reset My Password’
2. Click on the link you receive on your email address and enter your new password.
3. How do I get sale or promotional messages from Al-Hoora Elegant?
To receive promotional messages or emails, please create an account here
1. Add all the products in your cart by clicking on Add to Cart for each item.
2. Click on the Cart icon from the top of the page.
3. Confirm all the products all with the quantities.
4. Click on CHECKOUT to proceed forward.
5. Add your address and information required. If you are not sure about the postal code.
6. Click on continue to shipping method and select the standard shipping.
7. Click on continue to payment method (Currently it is cash on delivery).
Click on the search icon on the top right on mobile and top left on desktop of the website.
Enter the item name you are looking for and press Enter on your keyboard
Size charts are available for all products listed on our website under descriptions
We offer free shipping nationwide for all orders above 3500, no free shipping for International customers.
IMPORTANT: Customers from outside Pakistan are solely responsible for all duties and taxes that their country may charge. The customer will be responsible for any fees associated with the refusal to accept a package for any reason including the failure to pay import duties and taxes
Estimated delivery time is ranged between 3-7 workings days nationwide and 12-15 working days international.
The Sales Order Summary emailed to you is a confirmation that your Order has been received (check promotions section) or any personnel from sales team will communicate with you to ensure the order through the communication channels that you will provide. If you do not get this email or communicated by sales team, please Contact Customer Services.
If your order is not processed it can be modified.